Service Center Location Benchmarking (<1 Million Customers)
Utility company service centers (also called operation centers, regional headquarters, etc.) are the headquarters for field work supporting the utility...
Strategic/Long Range Service Center Planning
Utility company service centers (also called operation centers, regional headquarters, etc.) are the headquarters for field work supporting the utility...
Cultural Institutions – Annual Workshop
Benchmarking Participants can begin the annual IAMFA conference by the attending the Benchmarking Practices and Learning Workshop...
Example Page Layout – Product Title (no date)
Product Title Short Description – this is layout for example product page. no heading by default, will include in description...
Introduction to FM Metrics for Benchmarking
The Introduction to FM Metrics for Benchmarking workshop is intended for those who assemble the data for their facility department,...
The Facility Benchmarking Process
An ongoing benchmarking program measures and shows progress, measuring the impact of changes over time. What is the process, what...
The Value of Facility Benchmarking
Presentation on Facility Benchmarking Download a presentation we gave to about 80 folks at an NFMT conference, that was rated...
Facility Metrics Workshops
Why Facility Metric Workshops? Jump start your / your staff’s facility data skills! Make the best use of the data...
Strategic Facility Planning
Facility managers sometimes wrestle with problems ranging from having the right budget, the right staffing, the right SLAs, the right...
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