In 2017, we will be conducting the 26th annual benchmarking survey for facility managers.
Who w
e are…
The Facility Managers Roundtable benchmarking group (FMRT) has developed a common set of benchmarking definitions.This group includes members throughout the U.S. who manage about 158 million square feet of space at 85 sites. More than 85 percent of our participants repeat each year.
How we design and conduct the survey…
Each year, this group develops new benchmarking topics and definitions and integrates them into an online survey. The survey is designed to measure the costs of the services required to support a facility. We also link the results to a standardized Performance Survey, which provides a subjective evaluation on the quality of the services. Last year, about 70 percent of the participants completed the Performance Survey.
How we share the survey results…
We incorporate data from all participants into a combined report that compares your costs to those of other facility managers so you can understand the best practices of high-performing organizations. We also hold a best practices meeting, where participants can share and compare information.
What we measure…
We measure costs and best practices for utilities, building maintenance, janitorial services, parking, grounds maintenance, building security, projects, facilities engineering, fixed occupancy, and environmental health and safety. A typical graph of electrical consumption per gross area is shown. Each participating institution is shown with a vertical b
ar. The various color shadings represent the quartiles and the horizontal red line is the median for the group.