Benchmarking for Facility Managers
Who w
e are…
The Facility Managers Roundtable benchmarking group (FMRT) has developed a common set of benchmarking definitions. For over 25 years, a diverse set of companies throughout the U.S. have participated in this program, representing 158 million square feet of space at 85 sites.
How we design and conduct the survey…
Each year, this group develops new benchmarking topics and definitions and integrates them into an online survey. The survey is designed to measure the costs of the services required to support a facility. We also link the results to a standardized Performance Survey, which provides a subjective evaluation on the quality of the services.
How we share the survey results…
We incorporate data from all participants into a combined report that compares your costs to those of other facility managers so you can understand the best practices of high-performing organizations. We also hold a best practices meeting, where participants can share and compare information.
What we measure…
We measure costs and best practices for space, condition, utilities, building maintenance, janitorial services, parking, grounds maintenance, building security, projects, facilities engineering, fixed occupancy, and environmental health and safety.
A typical graph of electrical consumption per gross area is shown. Each participating institution is shown with a vertical b
ar. The various color shadings represent the quartiles and the horizontal red line is the median for the group.
Getting Started…
Facility issues answers questions and provides basic technical support for all participants. We also offer customized services if you are just getting started and need help organizing your data. If you only want to benchmark some key metrics, our Core Metrics program may be more suitable.
For organizations with multiple facilities, it can be valuable to perform a customized internal benchmarking exercise as part of (or even instead of) peer group benchmarking. The best opportunities for improvement/reduction are those “outliers” within your facility portfolio. We can use our system and expertise to help you accomplish this quickly and effectively. Contact us to discuss your options.