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Utility Facility Group Activities

This is a web page version of our monthly email with links for more information. (Typically updated the beginning of each month). Check the overall schedule for a complete list of meetings and benchmarking program milestones for the year.

This Month’s Shared Practice Meeting

Service Center of the Future
Shared Practice Meeting (One-hour Teams call)
January 20, 2026, 3:00 pm EDT / 12:00 pm PDT

Utilities are facing both internal and external pressures for organizational change. How should service center facilities evolve to better support utility operations in this changing environment?

Join us to share your perspectives and hear how other utilities are addressing these challenges. All utility staff and business partners are welcome to participate. Read more….

Take the Shared Practice Survey and Register for the Meeting

Other Meetings of Interest

February Shared Practice Meeting

February 24, 2026: 3:00 pm EDT/12:00 pm PDT
Our next monthly shared practice meeting.
Click here for a recurring calendar placeholder for 2026 shared practice meetings

EUG Meeting
Florida
Dates TBD in February 2026

WUG Meeting
Contact us if you are willing to host
Dates TBD in March 2026

IFMA Utilities Council Spring Meeting
Virtual
April 16-17, 2026

Benchmarking Program Updates

Final reports for the 2025 Utility Facilities Benchmarking Program have been published – contact us if you have any trouble with access.

Enhancements for the 2026 program are being planned and your input is welcome at any of the Steering Committee meetings on the schedule or by email. One key aspect is the degree of AI integration that will be provided (based on the value it provides and alignment with participant’s policies).  Contact us if you would like learn more about the 2026 program.

Additional Support

We provide additional support services on data integration/assembly, using metrics, special studies and strategic facility planning for service centers.  Contact us if you would like a no-sales chat about your situation

Other News & Announcements

  • Did You Miss a Shared Practice Meeting in 2025? Some were recorded and are available in the articles section of our website: https://facilityissues.com/articles/ along with other resources we provide.
  • 1:1 calls available with any benchmarking participant and anyone interested in the program. Schedule now if you wish to discuss your results, challenges with any issues, or just to chat about your situation.

Getting Our Email?

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Yes, but no longer want it? (I know, we all get too much email.) Just reply to ANY email we send to let us know – message can be a simple as “unsubscribe.”

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