A key part of the Utility group benchmarking program are the shared practice meetings and surveys.
About Shared Practice Meetings
Each month we have a one-hour Shared Practice Meeting on MS Teams. We may not have one if there are conflicts with other events so check the schedule for a complete list of upcoming meetings and events.
Shared Practice meetings are one-hour long. Most start with a 5-minute summary of the monthly shared practice survey results. Then they might include a short presentation, case study, or be a general town hall on the topic of the month. There is usually some time at the end available for participants to ask the others any question for feedback on emerging issues.
Benchmarking participants are encouraged to share a case study, can suggest topics for meetings, and can moderate a meeting on an appropriate topic of their choice. (contact us).
All meetings are open to any staff of organizations participating in the benchmarking program and other utility staff who are interested (if not a benchmarking-specific topic).
Some shared practice meeting presentations or reference information are available online:
- Utility Service Center Planning Checklist
- How Zero Waste Can Benefit Your Organization
- Metal Coatings for Asset Preservation, Cleanliness and Safety
- Motivate, Engage, & Retain Your Best People
Prior Shared Practice Surveys
Each month we do a short Shared Practice Survey, typically related to that month’s Shared Practice meeting topic. Each survey takes just a few minute for you to complete and results are shared with all who participate. Benchmarking participants can request a survey on an appropriate topic or results from prior surveys (contact us).
2024 survey topics:
- Space/Occupancy Metrics, Work Order Metrics
- Dealing With Your FM Data
- Misc Questions March 2024
2023 survey topics:
- Emerging Issues in Society, the Utility Industry, and Facility Management
- Automation in Your Facility Operations
- Work Order Systems
- Are Desk Phones Still Relevant
- System Control Rooms
- Service Center Planning and Design Issues
- Facility Reliability, Resiliency and Contingency Planning
- Facility Planning, Projects & Initiatives in 2023
2022 survey topics:
- Zero Waste Practices
- Snow Removal & Landscaping
- KPIs for Utility Facility Managers
- Facility Organization Structure
- Metal Coatings
- Unlocking Workplace Purpose
- Staff Retention
- Environmental Leadership 2022
- FM Issues 2022
2021 topics:
- Workforce Issues
- Environmental Sensors
- Comparison of Utility Facility Project Approaches
- Facility KPIs
- How We Use Data
- Planning Hybrid Workspaces
- Facility Systems Used By Utility Facility Manager
- Initiatives Wellness Sustainability Resiliency
- Space and Occupancy Management Practices
- Return to Workplace
- Topics of Interest 2021