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POTs Lines – Case Study on Conversion

Utility Facility Shared Practice Meeting

  • May 26, 2026
  • 3:00 pm Eastern / 12:00 pm Pacific
  • Confirm your local time

Many utility organizations still rely on legacy POTS lines to support critical building systems such as fire alarms, elevators, security dialers, and legacy operational equipment. At the same time, telecom providers are actively retiring copper infrastructure, costs are escalating, and reliability is becoming less predictable. Common challenges include compliance/reliability uncertainty, cellular/IP alternatives, and coordination across facilities, IT, and operations. 
 

National Grid shared a case study on how they are approaching the transition away from POTS lines. Key issues included identifying what lines you have, how they are used, and selecting a provider/technology to use. The carriers are dramatically raising prices and cancelling service so an action plan is important now.

Replay link pending

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