Are you facing any of these common challenges with performance metrics for your organization’s properties and their operations?
- You are not sure what FM data/metrics you currently have, or where to find them.
- FM data/metrics are scattered among several different systems, so you must look in multiple places to see the overall picture.
- FM data/metrics are not readily available, taking significant staff time to pull them together when they are needed.
- FM data/metrics are not well organized, making it hard or complicated for managers and staff to use them.
- FM data/metrics are assembled for each analysis, so different studies sometimes use different data creating uncertainty about the results.
- You are buried in a sea of FM data without established metrics that let you see trends or issues needing attention.
- You want to build your staff capabilities to take advantage of the increasing amount of data that is available.
I was faced with a difficult business decision that required cutting back on some maintenance activities because of cost reductions. I also needed to quantify the savings associated with those cuts. In working with Bob Lambe of Facility Issues, we were able to utilize his knowledge as he developed a cloud based system that allowed us to run various scenarios and calculate the associated savings for each scenario, one of which we ultimately chose. We were then also able to migrate that model to another section of the department and utilize it to calculate their savings. I really couldn’t have met my goal without Bob’s help.
Dennis, Manager of Facilities Operations
We Help with Facility Metrics & Scorecards
Many organizations want help clarifying the facility-related metrics of value. Others want help getting their staff over the learning curve quickly. And others just want help with a system that is ready-to-use because they have limited resources.
We offer flexible services to help you make the most of the data you already have in various systems and formats, without an expensive software system, and develop your team on how to maintain and use it.
We Know Facility Data
We work with data and metrics specific to property and facility operations and understand the common sources and issues.
We Know Scorecards
Our various benchmarking programs integrate data from over a hundred organizations into interactive “scorecards.”
Get the Help you Need
Don’t hire staff, get “fractional FTE” services for the desired amount of support you want.
Our Facility Metrics Services
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Facility Metrics ServicesWhether you want some guidance for your team, or a done-for-you solution, you can have all your facility-related data in a single place for all your facility management and planning… -
Occupant Satisfaction Survey & ReportFacility satisfaction surveys lets you ask the occupants of your facility to rate the importance and satisfaction with the services you provide. Do you know what is bothering your facility…
Do Your Facility Metrics Meet Your Needs?
(By “metrics” we mean the full range of data, KPIs, scorecards, and reporting on your properties and their operation.)
Facility Issues can help you get started with provide one-time services, benchmarking, or ongoing assistance with your facility analytics. But first, take this self-assessment of your situation and objectives to clarify what you need and want.