Example Occupant Survey

The Facility Management Department is interested in feedback regarding your satisfaction with the services provided. Your thoughts are important to us. This message can be customized.

This example shows two of the typical sections included in an occupant satisfaction survey. Other sections address workspace, team areas, maintenance, appearance, security, food service, and other services provided by your group. It is "live" so you can fill it out and submit to test it, and then you will be taken to an example results report.

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4. Facility cleanliness show/hide

	Importance						Satisfaction
	1	2	3	4	5	NA	1	2	3	4	5	NA
Work station area
Halls and lobbies
Rest rooms
Other work areas
Cafeteria

Comments

8. Facilities services show/hide

	Importance						Satisfaction
	1	2	3	4	5	NA	1	2	3	4	5	NA
Process for obtaining facilities services
Timeliness of facilities services response
Overall facilities services

Comments

9. Some information about you show/hide

Your survey results are confidential and contact information is optional. However, if you have comments or suggestions, or if you want to enter the drawing, we need your name and phone number. Please indicate your site location

Name (optional)

Phone (optional)

Instructions

Please rate your level of satisfaction and importance for each item by clicking the appropriate circle.

Satisfaction
1= Extremely Dissatisfied
5= Extremely Satisfied

Importance
1= Extremely Unimportant
5= Extremely Important

Ratings
1= Extremely Unlikely
5= Very Likely

Use of Service
1= Extremely Unlikely
5= Very Likely

If you have no opinion or no experience with the item, click NA.