Dealing with Your Data

Do you have a clear definition of the FM metrics tracked and why? Select Yes for all department functions Yes but only for those reported to executives Yes except for those reported to executives Some but not all No but we are working on it Not really

Comments on Objectives

Your systems including department specific ones such as Work Order, CMMS, CAFM, IWMS, BIM, BAS, EMS, FCI, Occupancy management, Lease management, Utility meters, Sensors and corporate ones such as Finance, HR, Badge swipes, etc.

Is there clear documentation (understanding) of the various systems you have and the associated data in each? Select Yes, and a designated person manages the data reliability in each per our standards Yes, and a designated person manages the data reliability for some systems Yes, but no consistent training or review program No, but we are actively working on it No, everyone kinda knows what each system is/does No, and we have known data reliability issues Not sure

How confident are you in your data quality? Select Very confident in most of the reported data Very confident in some systems or some portions of our data Somewhat confident but sometimes conflicts between data sources Somewhat confident that the data is reliable enough Not sure if data is complete and accurate Not confident enough in the data quality to rely on it Not sure

Do you have a defined process for data review and update? Select Yes, a defined process, consistently and regularly applied Yes, a defined process done periodically No defined process, review done as needed No defined process, no known review Not sure

Comments on Data Quality

How well are your data sets integrated - can data from separate systesm be combined quickly and easily for reports or analysis? Select Yes, we have a process and do it all the time Yes, we have a process but is it not quick or easy Yes, but it is done differently each time it is needed Yes, we think so but not sure No, we just use different reporting/analysis from different systems No, we struggle with this Not sure

Do you have a common FM data set that can be used for all department analyses for consistent results? Select Yes, we have a data set with managed access for internal users and contracted service providers Yes, we have some standard data available for use by internal users and contracted service providers Yes, we have some standard data available for internal use only No, but we are considering this No, the data sets/reporting from our individual systems is sufficient No, and we do not think we need one

Comments on Data Use

Is there a corporate or department plan to coordinate/align data among your various systems Select Yes, it is being lead by IT or other corporate function Yes, it is being lead by our department (for our data) Yes, but is it not really proactive or funded No, each functional group is focused on their area of responsibility No, each system update is done independently of the others as needed Not sure

What are your challenges to good data reliability?

Having the appropriate functional systems
Having a process to integrate data across silos
Data acquisition and entry (completeness and/or quality)
Data review and quality control
Data management/analysis skills (staff)
Lack of resources (time, budget) for data management
Lack of interest in data management
Other (please describe in comments)

Comments on Data Roadmap

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