Steering Committee

There is a Steering Committee that is always looking for ways to improve and add value to the benchmarking program. The goal is to is to facilitate best-in-class performance, improve customer satisfaction ratings and cost structures, and promote environmental stewardship for utilities. The Steering Committee has a 1-hour monthly online meeting to discuss issues, potential revisions to the benchmarking, and content of the meetings. The key objectives for the steering committee are to:

  • Adjust and update the benchmarking survey
  • Assist in identifying new participants
  • Provide suggestions in the format and layout of report
  • Provide guidance and ideas that help add value to the meetings

A typical steering committee meeting agenda includes:

  • Review of any special topic survey
  • Discussion of changes/feedback on benchmarking data/metrics
  • Discussion of changes/feedback on benchmarking reports
  • Review upcoming meeting agendas & suggestions for content
  • Review annual workshop agenda & suggestions for content

Representatives of any participating organization are welcome to join this call (on the second Tuesday from January to September at 11:00 ET) and you can contact us for the meeting invite or find it in the member area.

Common participants on Steering Committee calls include:

  • Robert Lambe, Facility Issues
  • Cindy Bell, TVA
  • Angela Carrasco, APS
  • Sean Cullinan, PSEG
  • Alison Cucullu, Entergy
  • Tom McDermott, Eversource
  • Donna Morgan, AEP
  • Bob Simm, FPL
  • Dawn Lee Smith, TVA
  • Rich Reyes, ComEd
  • Tony Tiderington, DTE