Facility Occupant Surveys

These performance surveys ask the occupants of your facility to rate their satisfaction with the services you provide.

Our clients use them to…

  • Identify areas that need improvement
  • Identify areas where they may be over-performing or over-delivering services
  • Increase awareness about the services they provide
  • Obtain feedback about the facilities they manage

Standard Occupant Surveys

Our standard survey or slightly revised version is easy to implement and costs only $780 per year for an unlimited number of responses/locations/surveys. The process entails five steps:

  1. We customize your survey so that it features your site and building names and includes only the questions that you wish to ask. (View a sample survey in new window)
  2. We add your logo to the top of the survey so your occupants understand this is on your behalf.
  3. We create a results report for your survey and provide you with a secure link to view the interactive results report. (View a sample report in new window)
  4. You e-mail your occupants a link to the survey so they can complete it.
  5. You login to view the results when you wish.  You can print individual pages or export to PowerPoint.

You can use our example survey to test surveys from inside your firewalls to ensure that they function properly.

Custom Occupant Surveys

Some organizations require additional and/or different questions for their surveys. Facility Issues can modify or develop a survey to meet your unique needs. Contact us to learn more.