Participants in our other groups respond to the question, “What was good about your benchmarking experience?”

“Just completing the questionnaire provided suggestions on ways to improve our operation.” —Carnegie Museums

“The most beneficial components were when people discussed their problems or issues, and others offered feedback for solutions. The most interesting parts of the conference were the presentations by Honda and ORNL. It is always neat to see the photos of the sites. Before and after photos always make an impact.” —Val Foster, Lockheed Martin