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Endorsement
The Museum Benchmarks Survey is endorsed by IAMFA, the International Association
of Museum Facility Administrators.
Why Participate? Why Benchmark?
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To practice continuous improvement ·
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To establish goals and action plans (strategic planning)
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To reduce costs
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To identify institutions with best practices
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To add value
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To support business cases for change
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To identify strengths and weaknesses
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To gain access to the executive floor
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To justify costs and practices
Click Here for a listing of
Past Participants
Requirements for Successful Benchmarking...
The best organizations today, our organizational role models, are those that use
benchmarking and use it well.
American Productivity and Quality Center
Comments
About Previous Benchmarking Surveys and Workshops...·
- The data are extremely useful...Smithsonian National Air & Space Museum
- Just completing the questionnaire provided suggestions on ways to improve our
operation. Carnegie Museums
- Really enjoyed the best practice presentations and focus group discussions..Canadian Museum of Civilization
- Great to have the opportunity to interact with colleagues...Capital Children's
Museum
- What worked well? Everything!...Smithsonian National Museum of Natural History
- Very informative and interesting topics..The Getty Museum
- Really enjoyed how much we learned in one day.. The British Library
- Ill be using benchmark data to present and back-up new FM ideas...Powerhouse
Museum of Australia
- Your workshop day was most substantive of the conference... Harvard University
Art Museums
- Measurement of yourself against other industry leaders, plus committing to
improvement is the only way to truly prove value and FM viability within any company... Government
- We have used this survey for several years now and are pleased that it has
helped us to identify and take initiatives to improve our FM practices... Government
What Types Of Data Are Collected???
Approximately 60-75% of the topics listed below are repeated every year,
while 25-40% of the questionnaire gathers information on new subjects
space utilization
costs of building operations
organizational structures
temperature & relative humidity
ratios of number of workers used
outsourcing
janitorial/custodial services
utilities
building maintenance
exterior grounds maintenance
strategic facilities planning
disaster recovery planning
project management processes
performance based contracting
customer satisfaction
service level agreements
chargeback of facility costs
listing of best practices
building security
facility rentals/special functions
current and future trends
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